Delete your account

If you can still sign in, use the account-deletion option provided in the Self Tape Partner app.

1. Open Self Tape Partner and sign in.
2. Open the account or settings area.
3. Select the option to delete your account.
4. Read the information shown and confirm the deletion request.

The wording and exact location of the option may change as the app is updated, but the deletion process should remain available from within the app for accounts created there.

If you cannot access the app or need assistance, send the request from the email address associated with your Self Tape Partner account.

Use the subject line Account Deletion Request and state clearly that you want the account deleted.

Do not include your password, payment-card information or copies of confidential scripts in the request.

Before deleting an account or disclosing personal data, Self Tape Partner may need to confirm that the request comes from the account holder.

Verification should be limited to information reasonably necessary to protect the account and prevent an unauthorized person from deleting another user's data.

If the request is sent from an email address that does not match the account, additional verification may be needed.

Deleting your account removes or schedules removal of account information controlled by Self Tape Partner. It may not automatically remove every file you previously downloaded, exported or saved elsewhere.

Delete any exported scripts, recordings or other files from your own device or cloud storage if you no longer want to keep them.

Removing the Self Tape Partner app from your device can clear remaining local app data, depending on the operating system and device settings.

The right to deletion does not always require every record to be removed immediately.

Limited information may be retained where necessary to:

• Comply with accounting or tax obligations.
• Establish, exercise or defend legal claims.
• Investigate fraud, abuse or unauthorized account access.
• Preserve security records for a limited and justified period.
• Comply with another applicable legal obligation.

Retained information must remain limited to the relevant purpose and should not continue to be used as an active Self Tape Partner account.

Deleted information may remain temporarily in restricted system backups until those backups are replaced through the normal backup cycle.

Backup copies should not be restored to active use except where necessary for disaster recovery, security or another legitimate purpose.

Data protection requests are handled without undue delay. Where GDPR applies, a response is normally provided within one month after the request is received.

The response period may be extended where permitted by law, for example when a request is unusually complex or several requests are made at the same time. The requester will be informed when an extension applies.

The time needed to complete technical deletion may differ from the time needed to acknowledge and respond to the request.

Deleting your Self Tape Partner account does not automatically cancel a subscription purchased through Apple.

Cancel the subscription separately through your Apple Account subscription settings to prevent future renewals.

Purchase history, billing records, refund requests and subscription information controlled independently by Apple are handled under Apple's own policies and systems.

You do not necessarily need to delete your entire account to remove specific material.

Where the relevant function is available, you can delete individual scripts, scenes or recordings directly in the app.

You may also contact Self Tape Partner to request deletion of a specific category of personal data without closing the entire account.

When the account deletion has been completed, you may no longer be able to sign in, access stored scenes or recover account-specific settings and material.

Creating a new account later does not guarantee that material from the deleted account can be restored.

Questions about account deletion or personal data can be sent to CN Selftape at:

General product assistance is available on the Support page.